Cellular and Data Plans
University faculty, staff, and students can receive discounted plans through two major cellular providers, Verizon and AT&T. There are plans for both devices used for University business and personal use. The discounts also extend to tablet and hotspot data plans and international data plans.
Domain Name System (DNS)
The Domain Name System (DNS) translates computer names to Internet Protocol addresses. This naming structure makes it easier to access resources on the Internet or University network. Departments can apply for use of DNS to support their computers' network connections.
Dynamic Host Configuration Protocol (DHCP)
Dynamic Host Configuration Protocol automatically configures the necessary settings when connecting a computer to the network. It allows you to more easily connect your computer to the University network from any participating UR location. Departments can apply for use of DHCP to support their computers' connection to the University network.
Faculty/Staff Telephone & Voicemail
Telephone and voicemail service is offered to all faculty and staff with full support from University IT. There are wired and wireless phone options capable of managing multiple lines and providing features like call transferring and call forwarding. The voicemail system stores at least 10 messages and can be accessed from internal or external phones using a secure passcode.
The University firewall maintains the security and proper functioning of the University network by filtering out unwanted traffic. Departmental firewall service includes design consultation, installation, upgrades, and 24/7 monitoring and support.
Pagers are available to faculty and staff who need to be reached quickly and reliably around the University and in the Rochester area. Paging is an inexpensive, reliable alternative to cellular telephones for short messages and alerts.
Remote Access (VPN)
A Virtual Private Network (VPN) is used to access restricted University resources from off campus through a secured Internet connection. Faculty, staff, and students with a current, active relationship with the University can use VPN. University resources that do not require VPN to access remotely include email, SharePoint, and most library resources.
ResNet is the wired residential network at River Campus, Eastman Living Center, South Campus and Riverview Apartments.
Skype for Business
Skype for Business (formerly called Lync) is a unified communications tool that provides instant messaging, voice and video calls, online meetings, and other collaboration options.
Student Telephone & Voicemail
Students can request in-room telephone and voicemail service if they live in a residence hall. In-room phone service includes telephone and voicemail, 5-digit on-campus calling, free local calls, 800-number calls, and 24-hour help and information.
Teleconferencing services are available for faculty and staff conducting University business. Conference calls can be initiated using the University's telephone system or arranged by University IT through AT&T.
UR Cable TV
The UR Cable TV Service has been upgraded to include a new high definition channel lineup. Users should re-program their TVs to find the new channels that are listed below.
UR Mobile is the University's mobile app that provides on-the-go access to Blackboard, the online directory, maps, and other resources. The app is available on iOS, Android, BlackBerry, and as a mobile website on other phones and tablets.
Wireless access is available across all campuses in academic buildings, residence halls, medical departments, and other spaces, covering a total of about 5.5 million square feet. The University also participates in Eduroam, which provides secure Internet access for students, researchers, and staff when visiting other Eduroam-participating institutions.
Zoom Video and Web Conferencing
Zoom video and web conferencing allows up to 100 participants to simultaneously collaborate over the Internet. You can attend video or audio meetings, share presentations, hold training seminars, and more from any location with a computer and Internet connection.