Download the Duo Mobile app from the Apple App Store, Google Play Store, etc. on your new phone.
Go to the appropriate Duo Security Registration Page and log in:
- Enroll for HRMS, VPN, or UR Financials: Log in with your NetID and password.
- Enroll for URMC Remote Access Systems: Log in with your URMC Active Directory (AD) credentials (network login)
- Enroll for CLICK IRB, End User Computing and O365 – OWA: Log in with your Active Directory (AD) credentials
Select the device you are reactivating from the dropdown menu.
Select “Passcode” then click the “Send SMS passcodes” link.
- You will receive a text message shortly containing a passcode. This passcode will expire 30 minutes from the time you request it.
Enter the passcode you received in the Passcode field on the enrollment site, then press “Manage devices”.
From the Actions drop-down menu, select “Activate Duo Mobile”
Select your phone’s operating system, then click Continue.
Select the checkbox next to “I have Duo Mobile installed” then click Continue.
On your phone, open the Duo Mobile app. Click the “+” and then tap the “Scan Barcode” link.
Hold your phone up to the computer and scan the on-screen barcode using the Duo Mobile application’s built-in scanner. After you have scanned the barcode, click Continue.