Step 1
Go to the appropriate Duo Security Registration Page and log in:
Duo for NetID
Includes HRMS, University VPN, UR Student and UR Financials
Duo for University AD
Includes CLICK IRB, End User Computing and O365-OWA (Webmail)
Duo for URMC AD
Includes URMC VPN, Email and eRecord/ePartner
Step 2
Click on My Settings & Devices.
Step 3
Verify your identity. Since we’re reactivating Duo Mobile, Duo Push will not work. Instead, choose either Call Me or Passcode (which will send you a code via text message).
Step 4
Click Device Options on the phone you are reactivating.
Step 5
Click Reactivate Duo Mobile.
Step 6
Choose a verification method and enter the code provided, click Verify, then click Continue.
Step 7
Select your phone’s operating system, then click Continue.
Step 8
Install the Duo Mobile app on your device if you have not already done so, then click Continue.
Step 9
On your phone, open the Duo Mobile app. Click the “+” icon on the top of the screen. Hold your phone up to the computer and scan the on-screen barcode using the Duo Mobile application’s built-in scanner. After you have scanned the barcode, click Continue.
