Network & Communications

AlertUR

AlertUR is the University's emergency notification system. In the event of an emergency, alerts are sent to the University community by phone call, text message, or email. All students and employees are automatically enrolled with their University email address. You can opt to provide other contact information by logging in to the system with your NetID.

Cellular and Data Plans

University faculty, staff, and students can receive discounted plans through two major cellular providers, Verizon and AT&T. There are plans for both devices used for University business and personal use. The discounts also extend to tablet and hotspot data plans and international data plans.

Domain Name System (DNS)

The Domain Name System (DNS) translates computer names to Internet Protocol addresses. This naming structure makes it easier to access resources on the Internet or University network. Departments can apply for use of DNS to support their computers' network connections.

Dynamic Host Configuration Protocol (DHCP)

Dynamic Host Configuration Protocol automatically configures the necessary settings when connecting a computer to the network. It allows you to more easily connect your computer to the University network from any participating UR location. Departments can apply for use of DHCP to support their computers' connection to the University network.

Faculty/Staff Telephone & Voicemail

Telephone and voicemail service is offered to faculty and staff with full support from University IT. There are wired, wireless, and multimedia IP phone options for remote workers capable of managing multiple lines and providing features like call transferring and call forwarding.

Firewall

The University firewall maintains the security and proper functioning of the University network by filtering out unwanted traffic. Departmental firewall service includes design consultation, installation, upgrades, and 24/7 monitoring and support.

Paging

Pagers are available to faculty and staff who need to be reached quickly and reliably around the University and in the Rochester area. Paging is an inexpensive, reliable alternative to cellular telephones for short messages and alerts.

Remote Access (VPN)

A Virtual Private Network (VPN) is used to access restricted University resources from off campus through a secured Internet connection. Faculty, staff, and students with a current, active relationship with the University can use VPN. University resources that do not require VPN to access remotely include email, SharePoint, and most library resources.

ResNet

ResNet is the wired residential network at River Campus, Eastman Living Center, Books Crossing, South Campus, and Riverview Apartments.

Stream2

Stream2 service is now available on all University of Rochester networks! Stream2 is an IPTV (Internet Protocol Television) service from Apogee that allows you watch live TV and sports from your computer, tablet, phone, AppleTV, Roku and Amazon Firestick. This service allows you access to your favorite shows from anywhere on campus.

Student Telephone & Voicemail

Students can request in-room telephone and voicemail service if they live in a residence hall. In-room phone service includes telephone and voicemail, 5-digit on-campus calling, free local calls, 800-number calls, and 24-hour help and information.

UR Cable TV

The UR Cable TV Service has been upgraded to include a new high definition channel lineup. Users should re-program their TVs to find the new channels that are listed below.

UR Mobile

UR Mobile is the University's mobile app that provides on-the-go access, to events, the online directory, maps, bus tracking, and other resources. The app is available on iOS, and Android.

Wireless

Wireless access is available across all campuses in academic buildings, residence halls, medical departments, and other spaces, covering a total of about 5.5 million square feet. The University also participates in Eduroam, which provides secure Internet access for students, researchers, and staff when visiting other Eduroam-participating institutions.