Contract Management

The Contract Management Program offers stewardship and consistency for Information Technology (IT) contracts and services as a value-added service.

Data Centers

The enterprise data centers are controlled access environments housing critical technology equipment, applications, and data. They are the hub of the University’s computing resources, which are shared by the academic, medical, research, and administrative communities.

Device Encryption

Full disk encryption is available for computers that handle high-risk sensitive data. To protect the data from unauthorized access, all data on your computer’s internal hard drive is converted into unreadable code that cannot be deciphered easily.

Domain Name System (DNS)

The Domain Name System (DNS) translates computer names to Internet Protocol addresses. This naming structure makes it easier to access resources on the Internet or University network. Departments can apply for use of DNS to support their computers' network connections.

Dynamic Host Configuration Protocol (DHCP)

Dynamic Host Configuration Protocol automatically configures the necessary settings when connecting a computer to the network. It allows you to more easily connect your computer to the University network from any participating UR location. Departments can apply for use of DHCP to support their computers' connection to the University network.

Enterprise Architecture

Enterprise architecture describes the principles and standards by which the organization utilizes information technology to meet business objectives. The architecture team sets policies and guidelines based on industry best practices and provides governance through collaboration with stakeholders to develop systems that are highly available, scalable, fault tolerant and secure.

Firewall

The University firewall maintains the security and proper functioning of the University network by filtering out unwanted traffic. Departmental firewall service includes design consultation, installation, upgrades, and 24/7 monitoring and support.

Integration Platform (Boomi)

The integration platform allows users to build, deploy, and manage integrations between databases, applications, and software-as-a-service both on premise and in the cloud. The platform can be utilized for self-service integration development, or University IT offers integration development services.

Project Portfolio Management

The Project and Portfolio Management Office oversees the overall IT portfolio functions that drive strategy, planning, delivery, and execution across departmental and enterprise impacting projects and programs. Provides oversight for several Service Centers, including the Project Management Office and multiple University help desks to ensure appropriate customer service levels

Quality Assurance

University IT can assist you with quality assurance (QA) and testing of your applications. QA services include test strategy and planning, use case identification, exploratory testing, manual testing, automated testing, and browser emulation.

Software and Patch Management

University IT can manage software delivery and updates on computers running Windows or Mac OS X. This includes operating system updates, security patches, and third party software such as web browsers, productivity and multimedia software, and frameworks.