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Services

  • Categories
  • A-Z list
Accounts & Passwords
Architecture & Planning
Computing & Printing
Email & Collaboration
Enterprise Systems
Information Security
Network & Communications
Research
Servers & Storage
Teaching & Learning
UR Workday Applications
Web
  • 3D Printing
  • 3PA (Third Party Assessment)
  • Account Initialization (New User)
  • Active Directory
  • AlertUR
  • Antivirus Software
  • Applications in UR Workday
  • Assessment and Accreditation (HelioCampus)
  • Big Data Analytics
  • Blackboard (Learning Management System) – For Faculty & Instructors
  • Blackboard (Learning Management System) – For Students
  • Blackboard Basics
  • Blackboard Discussion Boards
  • Blackboard Grading
  • Blackboard Online Assessment
  • Blackboard Online Course Content
  • Box
  • Box Drive
  • Cascade (Web Content Management)
  • Cellular and Data Plans
  • Classroom Technology
  • Cloud Computing for Non-Research
  • Cloud Computing for Research
  • Cognos (Institutional Data Reporting)
  • Computational Science Consulting
  • Computer Labs
  • Computer Repair (Students)
  • Contract Management
  • Data Center Hosted Colocation
  • Data Centers
  • Device Encryption
  • Domain Name System (DNS)
  • Domain Names
  • Dynamic Host Configuration Protocol (DHCP)
  • Electronic File Management (OnBase)
  • Email Aliases
  • Email: Office 365
  • Enterprise Architecture
  • Faculty/Staff Telephone & Voicemail
  • File Servers
  • Firewall
  • Gartner Research Access
  • General Encumbrance Management System (URGEMS)
  • Gmail (Student Email)
  • Google Analytics
  • Grammarly for Education
  • Guest Accounts
  • Human Resource Management System (HRMS)
  • Institutional Business and Data Glossary (Data Cookbook)
  • Institutional Data Reporting (Cognos)
  • Institutional Data Visualization (Tableau)
  • Instructional Technology Resources
  • Integrated Online Research Administration (IORA)
  • Integration Platform (Boomi)
  • International Travel Loaner Devices
  • IT Center Lending Library
  • IT Equipment Recovery Program
  • Keeper
  • Kronos (Timekeeping System)
  • Learning Management System (Blackboard)
  • Mailing Lists: Exchange
  • Mailing Lists: Listserv
  • Microsoft 365
  • Microsoft 365 Delve
  • Microsoft 365 Forms
  • Microsoft 365 Mailbox, Webmail and Calendar
  • Microsoft 365 OneDrive for Business
  • Microsoft 365 Stream
  • Microsoft Entra ID
  • Microsoft Teams
  • Mobile Device Management
  • MyHR (Highland Hospital and Long Term Care)
  • myIdentity
  • MyPath (Talent Management System)
  • myURHR
  • myURHR UKG / UKG
  • myURHR Workday
  • NetID
  • OnBase (Electronic File Management)
  • Online Collaboration Tools for Teaching
  • Online Discussions
  • Paging
  • Panopto
  • Parking Management System
  • Polling (Poll Everywhere)
  • Printing
  • Project Portfolio Management
  • Quality Assurance
  • Qualtrics
  • Remote Access (VPN)
  • Reporting and Analytics (Institutional Data Warehouse)
  • Research Computing
  • ResNet
  • Rettner 201 Software Consulting
  • Rettner Technology Lending Library
  • SecureMail
  • SharePoint
  • Smartsheet
  • Software and Patch Management
  • Software Licensing
  • Space Management System (URSpace)
  • Spam Management (Proofpoint)
  • SSL Certificates
  • Stream2
  • Student Email (Gmail)
  • Student Telephone & Voicemail
  • Tableau (Institutional Data Visualization)
  • Talent Management System (MyPath)
  • Teleconferencing
  • Timekeeping System (myURHR UKG)
  • Two-Factor Authentication (Duo)
  • United Way Reporting
  • University-wide Research Resources
  • UR Budget (Axiom)
  • UR Cable TV
  • UR Faculty
  • UR Financials (Workday)
  • UR Mobile
  • UR Student (Workday)
  • UR Tech Store
  • URcompass – International Services Office Client Portal
  • URGEMS (General Encumbrance Management System)
  • URSecurePay
  • URSpace (Space Management System)
  • Video Production
  • Virtual Desktop (End User Computing)
  • Visualization
  • Voicethread (Discussion Board)
  • Voltage (SecureMail)
  • VPN (Remote Access)
  • Vulnerability Management
  • Web Content Management: Cascade
  • Web Services
  • Wireless
  • Zoom Video and Web Conferencing

IT News

  • New Updates to Chat.Rochester.edu
    May 9, 2025
  • Keep Your Number Safe: How Port-Out Locks Can Prevent Fraud
    April 7, 2025
  • Look out for sophisticated cyberattacks, including emails, messages, and phone calls
    April 7, 2025
  • Secure Your Zoom Events from Unwanted Participants or Distractions 
    January 15, 2025
  • View All News

Service Status

  • Box
  • Blackboard
  • Faculty / Staff Email (Office365)
  • Paging
  • Student Email (Gmail)
  • Panopto
  • Wireless Network
  • Zoom
  • View All Alerts

Need Help?

  • Univ IT Help Desk (585) 275-2000
  • univithelp@rochester.edu
  • Live Chat and Online Support
  • IT Center
  • ISD Help Desk (585) 275-3200
  • Submit Service Request

    Univ IT Help Desk

    ISD Help Desk

    Service Rates and Billing

    • Service rates
    • Understanding monthly expense statements

    Quick Access Links

    • Blackboard
    • MyPath
    • myURHR
    • Step-by-step guide to changing your password
    • UR Financials
    • UR Student
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