Account Initialization (New User)
Account Initialization is a one-time process that all new users (faculty, staff, students, and guests) must follow when joining the University of Rochester/Medical Center and its affiliates. This process allows for the initialization of all University accounts and enrollment of those accounts in our two-factor authentication solution, DUO Security.
Blackboard (Learning Management System) – For Students
Helpful documentation and descriptions of Blackboard features and tools for students. If you have questions about Blackboard, or the student portal in general, check out the Student FAQ.
Event and Classroom Management provides classroom technology support to classes and other curricular activities for the College of Arts, Sciences & Engineering. This includes supporting traditional audio/visual needs as well as computer and multimedia projection in classrooms.
Computer Repair (Students)
The Help Desk in the IT Center offers computer repair service for undergraduate students in Arts, Sciences and Engineering. Students can check in their machine with technicians who will run a standard repair procedure to fix software-related issues and complications that can arise from viruses and spyware.
Gartner Research Access
University faculty, staff, and students are granted access through the University’s enterprise contract. For faculty, staff and students, Gartner’s research can help validate technology decisions defined in requests for proposals and requests for information. Two popular qualitative data analysis tools — the Magic Quadrant and the Hype Cycle — are especially helpful.
Faculty, staff, and students can download the latest version of Microsoft 365 (Formerly Microsoft Office) free of charge as part of the Microsoft Campus Agreement. You can install Microsoft 365 on up to five computers or devices, either University owned or personally owned. The package includes Word, Excel, Powerpoint, Outlook, and Access (PC only) for Windows and Mac.
Microsoft 365 Delve
Delve helps you discover the information that's likely to be most interesting to you across Microsoft 365. Find information about people - and through people - and help others find you. You don't have to remember the title of a document or where it's stored. Delve shows you documents no matter where they're stored in OneDrive for Business or in SharePoint in Microsoft 365.
Microsoft 365 Forms
Microsoft 365 Forms is a tool to create surveys, quizzes, and polls, and easily see and analyze the results as recipients complete them. Form data, such as quiz results, can be easily exported to Excel for additional analysis or grading.
Microsoft 365 Mailbox, Webmail and Calendar
Microsoft 365 is a suite of collaboration tools that includes Exchange-hosted email and calendar service. It offers a seamless workflow with Microsoft Office and other programs. Each mailbox includes 100GB of storage.
Microsoft 365 OneDrive for Business
OneDrive for Business provides a place in the cloud where you can store and sync your work files. Update and share your files from any device and work collaboratively with others on Office documents.
Microsoft 365 Stream
Microsoft 365 Stream is an internal portal where users can post and view videos. It's a great place to share videos of executive communications or recordings of classes, meetings, presentations, or training sessions.
Microsoft Teams is a chat-centered workspace in Office 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything they need.
myIdentity is a password management portal for account owners (faculty, staff, students, guests and affiliates) to change passwords and designate security questions for identity verification.
ResNet is the wired residential network at River Campus, Eastman Living Center, Books Crossing, South Campus, and Riverview Apartments.
Rettner 201 Software Consulting
Need help with software? Want to learn something new in 30 minutes? Try our new consulting service in Rettner 201. It's FREE!
Rettner Technology Lending Library
The Rettner Technology Lending Library provides Arts, Sciences & Engineering with access to an array of standard and experimental technologies, including GoPro action cameras, Google Glass, and Oculus Rift.
Stream2 service is now available on all University of Rochester networks! Stream2 is an IPTV (Internet Protocol Television) service from Apogee that allows you watch live TV and sports from your computer, tablet, phone, AppleTV, Roku and Amazon Firestick. This service allows you access to your favorite shows from anywhere on campus.
Student Email (Gmail)
University IT, in collaboration with Google, Inc., provides a Gmail interface for student email. This system features 10Gb max storage (including email), enhanced mail search, Instant Messenger chat integration, access to Google Drive, and full calendar use.
Student Telephone & Voicemail
Students can request in-room telephone and voicemail service if they live in a residence hall. In-room phone service includes telephone and voicemail, 5-digit on-campus calling, free local calls, 800-number calls, and 24-hour help and information.
UR Cable TV
The UR Cable TV Service has been upgraded to include a new high definition channel lineup. Users should re-program their TVs to find the new channels that are listed below.