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Technology Information for Incoming Students

Congratulations on your acceptance to the University, and welcome to Rochester! Technology is a vital part of your experience at the University of Rochester, and we look forward to assisting you with all of your technology needs.

Before You Arrive on Campus

Activate your NetID Access your University email Activate your FirstName.LastName email alias Access Your UR Student Account Access Blackboard (accounts created mid-June) Purchase a computer (educational discounts available through UR Tech Store) Download Microsoft Office Request in-room telephone service (optional) Download the University’s mobile app Set up your AlertUR emergency notification

After You Arrive on Campus

Attend the Orientation Campus Expo Connect to ResNet (wired network in residence halls) Connect to UR_Connected (wireless network) Install free antivirus software on your computer Set up cable TV Locate computer labs on campus

Need Help?

  • Univ IT Help Desk (585) 275-2000
  • univithelp@rochester.edu
  • Online Chat
  • IT Center
  • ISD Help Desk (585) 275-3200
  • ISDHelpdesk@URMC.Rochester.edu

Submit Service Request

Univ IT Help Desk

ISD Help Desk

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