1. NetID
  2. NetID FAQs

NetID FAQs

Can I change my NetID password?

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Yes, you can change your NetID password in the MyIdentity portal.

What do I do if I forget my password?

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Go to the MyIdentity portal and answer your security question to reset your password.

What do I do if I forget the answer to my security question?

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You can get assistance with your NetID at one of the following locations:

  • IT Center (8am – 5pm, M-F, located on the ground floor of Rush Rhees Library)
  • Payroll (PERC 8am – 4:30pm, M-F, located in room 1-7220 in the Medical Center)
  • Eastman IT group (9am – 4:30pm, M-F, located in room 35 in the basement of Eastman by the Internet Cafe)

Can I change my security question and answer?

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Yes, you can change your security question and answer in the MyIdentity portal.

What do I do if I forget my NetID logon?

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Rediscover your NetID by going through the initialization process.