Who is eligible to receive a Gmail account?

Any part-time or full-time matriculated undergraduate, Eastman graduate, and Warner graduate student is eligible.

How do I log in to my Gmail account?

Visit the Gmail login page and enter your NetID and password. If you have not set up your NetID and password yet, visit the University Account Initialization page to get started.

I have forgotten my email password. How do I have it reset?

Visit the NetID page to reset your password.

What is my official gmail address?

New accounts follow this structure: netid@u.rochester.edu

How do I set up my gmail account with a "first.last@rochester.edu" alias?

Follow this tutorial.

I have first.last forwarding set up, but still see my @u.rochester.edu address on my gmail page. Is my first.last forwarding not working?

Your first.last alias will not show up in the top right corner of your UR Gmail interface, but that’s okay — your first.last forwarding will still work.

I already have a non-school account with Gmail. Can I put all of my messages into one Inbox?

Yes, you can. You will need to add the account first (either non-school into UR Gmail service, or vice versa), and then add the imported account as a new personality (so that you can send messages from one inbox). More detailed instructions can be found on Google’s Sign in to multiple accounts at once support page.

How do I forward my UR Gmail messages to another Gmail account?

Google provides instructions for enabling forwarding. Please be aware, however, that if you set up this forward, ALL messages received by your UR Gmail inbox will be forwarded to your separate Gmail inbox unless specific filters are utilized.

How do I forward my UR Gmail messages to another account?

Users attempting to forward mail from a mail.u.rochester.edu account must do so via webmail.

Under the Email Tools heading, click the link “Forward Your Email”. Log in to your account, and follow on-screen instructions to set up email forwarding.

How do I make UR Gmail my default email application when clicking email links in a web browser?

Google provides instructions for setting UR Gmail as your default email application.

How can I be certain that my Gmail session is completely logged out?

All you need to do is click “Sign Out” before closing your browser.

What happens to my UR Gmail account after I graduate?

Your UR Gmail account remains active indefinitely and can be used after you graduate.

Is Gmail blocked in China?

Yes, Gmail is blocked in China, as are all Google services. VPN will be required if trying to access your Gmail account from off campus.

For more information about VPN visit: https://tech.rochester.edu/remote-access-vpn-tutorials/