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Architecture & Planning

Contract Management

The Contract Management Program offers stewardship and consistency for Information Technology (IT) contracts and services as a value-added service.

Enterprise Architecture

Enterprise architecture describes the principles and standards by which the organization utilizes information technology to meet business objectives. The architecture team sets policies and guidelines based on industry best practices and provides governance through collaboration with stakeholders to develop systems that are highly available, scalable, fault tolerant and secure.

Project Portfolio Management

The Project and Portfolio Management Office oversees the overall IT portfolio functions that drive strategy, planning, delivery, and execution across departmental and enterprise impacting projects and programs. Provides oversight for several Service Centers, including the Project Management Office and multiple University help desks to ensure appropriate customer service levels

Need IT Help?

  • (585) 275-2000
  • univithelp@rochester.edu
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Univ IT Help Desk

ISD Help Desk

Service Rates and Billing

  • Service rates
  • Understanding monthly expense statements

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