Who is eligible for a Guest Account?

Examples of recognized Sponsored Guest Affiliations include:

  • Conference Attendees
  • Contractors
  • Vendors
  • Visiting Faculty/Scholars
  • Retirees

Who can sponsor a guest?

A sponsor can be a University faculty or staff member who has a University email address and NetID. Faculty and staff can sponsor a single guest or multiple guests.

How long will a guest account be valid?

This will depend on the needs of the guest, and the permission granted by the sponsor. The maximum term of a guest account is one year; however, it can be renewed each year.

What do the statuses mean in the Guest Account System?

  • Waiting for Guest: Sponsor has submitted guest account request and is waiting for the guest to complete his/her information.
  • Timed Out: Guest did not fill out his/her information during the two-week time period.
  • Waiting for Identity Resolution: Account creation in process.
  • Active: Guest account has been created.
  • Expired: Guest account is no longer active.
  • Error: There was an issue processing the sponsorship. Contact the IT Help Desk at (585) 275-2000 or univithelp@rochester.edu¬†for more information.

What do I need to do for guests that I sponsored in the retired Guest Network Access System (Guest NetID)?

You do not need to take any action. Active guests were migrated from the retired Guest Network Access System, and you will be able to manage your migrated guests in the Guest Account System.

What happened to events that use to be in the retired Guest Network Access System (Guest NetID)?

Event functionality has been retired in the Guest Account System. Event descriptions for active guests migrated from the retired Guest Network Access System were mapped to reason details in the Guest Account System.