- Who needs a license?
- How do I get a license?
- Who can I collaborate with?
- Is there a storage limitation?
- How do I contact Smartsheet support?
- What is the data classification that Smartsheet is approved to hold?
- If I'm leaving the University, how do I transfer content (sheets)?
- What additional features are provided with the Smartsheet Enterprise Plan?
Who needs a license?
Users need a license to create new content (sheets). Collaborators do not need a license to view and/or edit.
Click here for a detailed comparison.
Who can I collaborate with?
Licensed users can share sheets with other University of Rochester Smartsheet users.
How do I contact Smartsheet support?
Smartsheet support can be contacted via email using their webform: https://help.smartsheet.com/contact/smartsheetapp
What is the data classification that Smartsheet is approved to hold?
Smartsheet is secure and approved for low, medium, and high-risk data.
If I'm leaving the University, how do I transfer content (sheets)?
Departing employees should work with their manager to identify new owners for Smartsheet workspaces.
What additional features are provided with the Smartsheet Enterprise Plan?
The Enterprise plan includes access to four premium applications, including Calendar App, DataMesh, Dynamic View, and Pivot App. Learn more and find step-by-step instructions on our Tutorials page.