Start chatting with Mel today at https://mel.rochester.edu/.
Mel, the University’s new chatbot IS NOW LIVE and ready to assist you. Ask Mel your myURHR questions anytime—24 hours a day, 7 days a week.
Mel serves as a personal digital assistant for questions related to myURHR. Whether you need help approving time in UKG or updating your personal information in Workday, Ask Mel!
The Mel ChatBot is designed to make the transition to myURHR easier for all individuals. Check out our Frequently Asked Questions to learn more and gain helpful tips to using the tool.
Please Note: Individuals must be on the University network to access Mel or connect via VPN.