Start chatting with Mel today at https://mel.rochester.edu/.*


Mel, the University’s new chatbot, is ready to assist you. Ask Mel your myURHR and UR Student questions anytime—24 hours a day, 7 days a week.

Mel serves as a personal digital assistant for questions related to myURHR and UR Student. Whether you need help approving time in UKG, updating your personal information in Workday, or finding a course selection with UR Student, Ask Mel!

Visit the myURHR page or the UR Student training page for more resources.

* Please note: Individuals must be on the University network to access Mel or connect via VPN.