Changes Coming to UR Zoom Login

In our continued efforts to streamline the end-user experience and increase consistency across university applications and services, the University is moving toward using a single authentication technology. Currently, faculty, staff, and students use either NetID credentials (e.g., HRMS) or Active Directory (AD) credentials (e.g., Workday, Blackboard, Wireless, etc.) to gain access to systems and applications. Over the past year, many applications and systems have transitioned from NetID to AD for authentication and authorization.

On January 10, 2024, Users logging into UR Zoom ( will be required to use their Active Directory username and password rather than their NetID. While most faculty, staff, and students already have the same (synched) username for their NetID and AD credentials, some do not. For those who do not, please visit to view your accounts.

This change ONLY impacts UR Zoom ( accounts.

URMC Zoom ( will not be affected.

For those who use the Zoom Meeting Manager in Blackboard. If you are no longer able to connect after this update (because the email address associated with your Active Directory account is different than what was associated with NetID), you can switch to the new ZOOM Meetings tool in Blackboard. This tool uses your URID to connect to Zoom and will work regardless of your email address. All your existing scheduled meetings will appear as soon as you add this new tool to your course.

As part of this implementation, all users will be logged out of Zoom and must log back in using their AD Credentials.


MOST Zoom users will be using the SSO option to log in and then you will be redirected to the familiar Active Directory (AD) Login screen seen below.



SSO Domain request