VPN Upgrade to Enhance Security, Remote Access

University IT is upgrading the virtual private network (VPN) and implementing Duo two-factor authentication to enhance information security and better protect remote access to University resources. Beginning in May, when you remotely connect to the University network through VPN, you will need to use the Cisco AnyConnect VPN client and take a second action to verify your identity before you are connected.

The current VPN client (IP Sec) will be phased out, so you will no longer be able to use it or your computer’s built-in VPN client to remotely access the University network.

Action Required

To continue using VPN, users outside the Medical Center must complete the following steps by April 30:

1) Enroll in Duo two-factor authentication (if not already enrolled).

2) Install the Cisco AnyConnect VPN client on all computers and mobile devices on which you use VPN.

3) Remove any previous University VPN connections from your computers and mobile devices.

Follow the instructions on the Remote Access (VPN) website.

For International Use

If you want to connect to VPN internationally, but do not have an international plan for your mobile device, University IT recommends that you generate a passcode in the Duo Mobile app as your second form of authentication. This method does not require cellular or wi-fi service and does not create a charge for minutes or text messages. For more information, visit the Duo FAQs page.

Need Help?

If you have any questions or need help with any step of the process, contact the IT Help Desk at (585) 275-2000 for assistance.