The IT Center Student Help Desk handles requests for services for undergraduate students of Arts, Sciences and Engineering.

How to contact us:

  • In-person: Rush Rhees Library Room G-111
  • Telephone: (585) 275-2000
  • Email:

We can help with:

  • Wireless configuration
  • Resident Network (ResNet) configuration
  • Internet connections
  • Access to UR academic applications and software
  • Virus protection and removal
  • Hardware repair recommendations