Step 1

When a voicemail is left on your extension, an email is sent to you containing:

  • Subject line stating the calling number if an internal extension or “unknown caller” if an external caller
  • A link to the voicemail web interface to listen to the message

Click the link, then log in to the voicemail web interface using your 5-digit phone extension and voicemail passcode.

Voicemail Web Login Screen

Step 2

Once logged in, you can manage your messages from this web interface.

You must be connected to a University network (wired, wireless, or VPN) to access the web interface and listen to your message.

Voicemail Web Interface

Pros and Cons


  • Allows you to immediately listen to your voicemail message
  • Turns off the message waiting indicator light on your telephone
  • Allows you to manage all of the messages in your mailbox from the web interface
  • Provides secure access to your voicemail


  • Requires you to be connected to the University network to access the web interface
  • Requires additional steps to access the message