- Outlook 2016 for Mac
- Outlook 2011 for Mac
- One of these supported web browsers:
Launch your Microsoft Office for Mac Outlook client by navigating to:
- Outlook 2011 = /Macintosh HD/Applications/Microsoft Office 2011
- Outlook 2016 = /Macintosh HD/Applications
After Outlook is launched, click on Tools > Accounts
Highlight your account, then press the minus button (-) in the bottom left corner
Confirm your deletion by clicking on “Delete.”
Once removed, you’ll be brought back to the Accounts window, click on the button for “Exchange or Office 365″
Enter your primary email address in the “E-mail address” field. Enter your username and password. Make sure “Configure automatically” is checked, then click Add Account.
Check the “Always use my response for this server” option and click the Allow button.