If you are migrating from Exchange 2010 to Office 365, follow the steps below. If you are a new Office 365 user at the University, refer to the steps in this tutorial


  • Outlook 2016 for Mac
  • Outlook 2011 for Mac
  • One of these supported web browsers:
    • Chrome
    • Firefox
    • Safari

Step 1

Launch your Microsoft Office for Mac Outlook client by navigating to:

  • Outlook 2011 = /Macintosh HD/Applications/Microsoft Office 2011
  • Outlook 2016 = /Macintosh HD/Applications

Step 2

After Outlook is launched, click on Tools > Accounts

Outlook for Mac screenshot

Step 3

Highlight your account, then press the minus button (-) in the bottom left corner

Outlook for Mac screenshot

Step 4

Confirm your deletion by clicking on “Delete.”

Outlook for Mac screenshot

Step 5

Once removed, you’ll be brought back to the Accounts window, click on the button for “Exchange or Office 365″

Outlook for Mac screenshot

Step 6

Enter your primary email address in the “E-mail address” field. Enter your username and password. Make sure “Configure automatically” is checked, then click Add Account.

Outlook for Mac Screenshot

Step 7

Check the “Always use my response for this server” option and click the Allow button.

Outlook for Mac Allow button