Once you are logged into UR Student, you can find additional assistance with registration and other tasks via a virtual help assistant. Like a GPS system that gives you driving directions, the virtual assistant will guide you step-by-step through certain tasks within UR Student. In order to access the assistant, you must first download a web browser extension called WalkMe, which works in Chrome and other modern web browsers (desktop and laptops only).

Step 1

Click here to download the WalkMe browser extension and follow the onscreen instructions ( for browsers: Firefox, Chrome, IE, or Edge on desktopĀ or laptops only) provided to complete the extension install.

This download will activate the Need Help button in UR Student (located in the upper right corner of site). Select this button to get in-the-system guidance on the listed tasks provided.