Account Initialization (New User)
Account Initialization is a one-time process that all new users (faculty, staff, students, and guests) must follow when joining the University of Rochester/Medical Center and its affiliates. This process allows for the initialization of all University accounts and enrollment of those accounts in our two-factor authentication solution, DUO Security.
Contract Management
The Contract Management Program offers stewardship and consistency for Information Technology (IT) contracts and services as a value-added service.
MyHR (Highland Hospital and Long Term Care)
The MyHR (Workday) HCM service is the human resource system for employees at Highland Hospital, Highlands at Pittsford, Highlands Living Center, and Highlands at Brighton. Employees manage personal information, tax, and payroll elections while Managers perform everyday HR tasks for their team, all using a PC or mobile device.
myIdentity
myIdentity is a password management portal for account owners (faculty, staff, students, guests and affiliates) to change passwords and designate security questions for identity verification.
Project Portfolio Management
The Project and Portfolio Management Office oversees the overall IT portfolio functions that drive strategy, planning, delivery, and execution across departmental and enterprise impacting projects and programs. Provides oversight for several Service Centers, including the Project Management Office and multiple University help desks to ensure appropriate customer service levels