Account Initialization (New User)
Account Initialization is a one-time process that all new users (faculty, staff, students, and guests) must follow when joining the University of Rochester/Medical Center and its affiliates. This process allows for the initialization of all University accounts and enrollment of those accounts in our two-factor authentication solution, DUO Security.
Event and Classroom Management provides classroom technology support to classes and other curricular activities for the College of Arts, Sciences & Engineering. This includes supporting traditional audio/visual needs as well as computer and multimedia projection in classrooms.
Electronic File Management (OnBase)
OnBase integrates document management, workflow processing, and records management. It allows you to scan, store, index, and retrieve any paper documents, emails, multimedia, and many other types of files.
Enterprise architecture describes the principles and standards by which the organization utilizes information technology to meet business objectives. The architecture team sets policies and guidelines based on industry best practices and provides governance through collaboration with stakeholders to develop systems that are highly available, scalable, fault tolerant and secure.
Faculty/Staff Telephone & Voicemail
Telephone and voicemail service is offered to faculty and staff with full support from University IT. There are wired, wireless, and multimedia IP phone options for remote workers capable of managing multiple lines and providing features like call transferring and call forwarding.
Each faculty and staff member is typically provided with a home share on a file server (sometimes called a network drive) to store their files. Departments or groups may also use file servers to store and share files that they are working on collaboratively.
General Encumbrance Management System (URGEMS)
URGEMS is a general encumbrance management tool used to track and manage transaction details that shadow the UR Financials system, for both grant and non-grant accounts.
Guest accounts provide a convenient and secure way for guests of the University — such as visiting scholars, special program attendees, and contract employees — to access a variety of online services at the University of Rochester. Active University, URMC and Affiliate Hospital employees can sponsor and manage their guests in the Guest Account System.
Institutional Data Definitions (Business Glossary)
The business glossary provides authoritative definitions for institutional data related to clinical, administrative, research, and instructional activities. The Data Cookbook hosts the glossary online and provides a forum for communicating with data experts and users. This central resource creates reliability and consistency in reporting and systems across the University.
Institutional Data Reporting (Cognos)
Cognos offers drag-and-drop report building to summarize and organize institutional data from the Data Warehouse. Cognos tools include Query Studio, Workspace Advanced, and Report Studio.
Institutional Data Visualization (Tableau)
Tableau allows users to make ‘visual sense’ of data and through the use of interactive controls, such as filters and parameters, a user can see various aspects of a data set. It is available as a desktop application or as a limited web interface application. The desktop application is available to purchase through University IT ( click on the Request button below).
Mailing Lists: Exchange
Exchange distribution lists allow you to send an email to a single address and then have that message automatically delivered to a group of people. Exchange lists enable easy two-way communication between those authorized to use the list, and they are accessible through the University's Global Address List (GAL).
Microsoft 365 Forms
Microsoft 365 Forms is a tool to create surveys, quizzes, and polls, and easily see and analyze the results as recipients complete them. Form data, such as quiz results, can be easily exported to Excel for additional analysis or grading.
Microsoft 365 Groups and Connectors
Groups enable Microsoft 365 users to collaborate online by establishing a single team identity with a shared inbox, calendar, notebook, and files. Connectors allow you to bring content from popular apps and services (like social media and project management tools) into a group's shared inbox that is relevant to the team's needs and interests.
Microsoft 365 Mailbox, Webmail and Calendar
Microsoft 365 is a suite of collaboration tools that includes Exchange-hosted email and calendar service. It offers a seamless workflow with Microsoft Office and other programs. Each mailbox includes 50GB of storage.
Microsoft 365 OneDrive for Business
OneDrive for Business provides a place in the cloud where you can store and sync your work files. Update and share your files from any device and work collaboratively with others on Office documents.
Microsoft 365 Stream
Microsoft 365 Stream is an internal portal where users can post and view videos. It's a great place to share videos of executive communications or recordings of classes, meetings, presentations, or training sessions.
Microsoft Teams is a chat-centered workspace in Office 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything they need.
Mobile Device Management
Mobile devices are a valuable tool in a wide variety of applications with convenient features typically found in a personal computer making them susceptible to theft, loss, and unauthorized use. To ensure your device is properly protected, please contact the University IT Help Desk to request MDM for Office 365 be activated on your account.
myIdentity is a password management portal for account owners (faculty, staff, students, guests and affiliates) to change passwords and designate security questions for identity verification.
Office 365 Delve
Delve helps you discover the information that's likely to be most interesting to you across Office 365. Find information about people - and through people - and help others find you. You don't have to remember the title of a document or where it's stored. Delve shows you documents no matter where they're stored in OneDrive for Business or in Sites in Office 365.
Pagers are available to faculty and staff who need to be reached quickly and reliably around the University and in the Rochester area. Paging is an inexpensive, reliable alternative to cellular telephones for short messages and alerts.
Reporting and Analytics (Institutional Data Warehouse)
University IT will consult with you on the use of reporting tools and resources, data gathering processes, proof-of-concept reporting, visualization creation, data analysis, and access to University data marts.
Rettner Technology Lending Library
The Rettner Technology Lending Library provides Arts, Sciences & Engineering with access to an array of standard and experimental technologies, including GoPro action cameras, Google Glass, and Oculus Rift.
SharePoint is a web-based tool that enables teams to collaborate using team sites, document publishing, blogs, wikis, and forums. It provides a secure place to store, organize, share, and access information from almost any device and all major web browsers.
The University has an arrangement with InCommon for issuing digital certificates, which are used to confirm that a website is legitimate and that its online transactions are secured. Certificates are provided free of charge for all University websites and web applications, including in test environments.
Teleconferencing services are available for faculty and staff conducting University business. Conference calls can be initiated using the University's telephone system or arranged by University IT through GlobalMeet.
Virtual desktop allows you to connect to software applications or a Windows desktop environment over the Internet, from anywhere and any device.
Web Content Management: Cascade
Cascade enables departments and programs to maintain their own web pages by using a browser-based application that requires no special software or knowledge of HTML. It provides an easy-to-use editing interface so that each page can be previewed before it is published.