Account Initialization (New User)
Account Initialization is a one-time process that all new users (faculty, staff, students, and guests) must follow when joining the University of Rochester/Medical Center and its affiliates. This process allows for the initialization of all University accounts and enrollment of those accounts in our two-factor authentication solution, DUO Security.
Blackboard (Learning Management System) – For Students
Helpful documentation and descriptions of Blackboard features and tools for students. If you have questions about Blackboard, or the student portal in general, check out the Student FAQ.
Computer Repair (Students)
The Help Desk in the IT Center offers computer repair service for undergraduate students in Arts, Sciences and Engineering. Students can check in their machine with technicians who will run a standard repair procedure to fix software-related issues and complications that can arise from viruses and spyware.
Gartner Research Access
University faculty, staff, and students are granted access through the University’s enterprise contract. For faculty, staff and students, Gartner’s research can help validate technology decisions defined in requests for proposals and requests for information. Two popular qualitative data analysis tools — the Magic Quadrant and the Hype Cycle — are especially helpful.
myIdentity
myIdentity is a password management portal for account owners (faculty, staff, students, guests and affiliates) to change passwords and designate security questions for identity verification.
ResNet
ResNet is the wired residential network at River Campus, Eastman Living Center, Books Crossing, South Campus, and Riverview Apartments.
Stream2
Stream2 service is now available on all University of Rochester networks! Stream2 is an IPTV (Internet Protocol Television) service from Apogee that allows you watch live TV and sports from your computer, tablet, phone, AppleTV, Roku and Amazon Firestick. This service allows you access to your favorite shows from anywhere on campus.
Student Email (Gmail)
University IT, in collaboration with Google, Inc., provides a Gmail interface for student email. This system features 10Gb max storage (including email), enhanced mail search, Instant Messenger chat integration, access to Google Drive, and full calendar use.
Student Telephone & Voicemail
Students can request in-room telephone and voicemail service if they live in a residence hall. In-room phone service includes telephone and voicemail, 5-digit on-campus calling, free local calls, 800-number calls, and 24-hour help and information.
UR Cable TV
The UR Cable TV Service has been upgraded to include a new high definition channel lineup. Users should re-program their TVs to find the new channels that are listed below.