Microsoft Teams is a collaboration tool designed to improve internal communication and is not intended to replace the enterprise application, Zoom.
Teams syncs up well with other Microsoft technologies and allows mutual collaboration in Office documents in real-time while Zoom is a web conferencing software used for high-quality video conferencing that is easy to set up for both internal and external users.
- Microsoft Teams and Zoom both provide web conferencing features, but also have unique features that set them apart.
- Microsoft Teams includes a robust chat service that allows users to communicate quickly without setting up a conference. Syncing with Microsoft 365 also makes collaboration easy by allowing file sharing and calendar support. Microsoft’s feature set is focused around perfecting internal communication.
- Zoom is focused on video and audio conferencing. Zoom makes for easy conferencing even with users that are not part of the company account. Zoom also provides features such as multiple screen sharing to support web-based presentations. Lastly, Zoom web conferences boast high-quality video and audio.
|Number of Participants||Max. 20||300 (or more, if required)|
|Saved Chat Conversations||✅||* ✅|
|File Sharing||✅||Not Recommended|
|Dial-in via phone||No||✅|
* ✅ : In-meeting chat is only saved if the meeting is recorded. Zoom Desktop client chat conversations are persistent and not lost when the app is closed