University IT is working with its paging vendor to transition all alphanumeric pagers to meet HIPAA-compliant requirements for message accountability. All new and replacement pagers issued by University IT will now feature encrypted and secure messaging protocols to ensure HIPAA compliance.

The new pagers feature:

  • Password protection capability
  • Remote-wipe capability for lost or stolen devices
  • Auto-logout ability for unattended pagers

University IT along with its vendor partner will be holding multiple sessions where individuals can exchange their legacy pager for the new, required model. The new model can be easily identified by the yellow label on the back:


Dates and locations for pager exchanges:


Date Time Location
Monday, September 9 10:00 AM – 7:00 PM


Strong – Café 601
Tuesday, September 10 9:00 AM – 6:00 PM


Strong – Café 601
Wednesday, September 11 8:00 AM – 5:00 PM


Strong – Café 601
Thursday, September 12 6:00 AM – 4:00 PM


Strong – Café 601
Friday, September 13 6:00 AM – 2:00 PM


Highland – Cafeteria
Monday, September 16 8:00 AM – 5:00 PM


Highland – Cafeteria
Tuesday, September 17 8:00 AM – 12:00 PM


Clinton Crossings Bldg H
Basement conference room
Tuesday, September 17 1:00 PM – 5:00 PM


500 Red Creek
Basement conference room
Wednesday, September 18 8:00 AM – 12:00 PM


180 Sawgrass
Education Room (1st Floor)

If you are not able to exchange your pager during one of the above scheduled dates, you can submit a request to have your pager exchanged for an encrypted device using the Pager Request Form on the University IT Service Portal.

Highland Hospital staff should follow the normal process for pager exchange with the switchboard.

Pager Request Form


For more information:


If you have questions or need assistance, contact the IT Help Desk.