University IT

Who can use Zoom?

Zoom is available to all faculty, staff, and students at the University. Your account is provisioned upon logging in for the first time. Non-university participants can join meetings without an account or create a free personal account at http://zoom.us.

For HIPAA-protected use, a HIPAA-compliant is available. This instance has the following features and settings to ensure patient data is protected:

• End-to-end encryption
• Restricted file transfer within the client
• Local-only meeting recording

Who can help me learn to use Zoom?

There are a variety of resources available for learning to use Zoom:

• Tutorials for various basic and advanced Zoom features are available on our Tutorials page.
• The Zoom Help Center has a searchable database of tutorials, videos, FAQs, and more.

Can I integrate Zoom with my Blackboard Learn courses?

Yes, you can make Zoom available in your Blackboard Learn course. For more details, see the Zoom Integration with Blackboard Learn instructions.

How many meetings can I schedule on my account at once?

Your Zoom account can have as many meetings as you want but only one active meeting at a time. Be mindful of scheduling overlapping Zoom meetings on your account, as the later meeting will not be available until the earlier meeting is completed.

How long are meetings on my account available?

• A non-recurring meeting will expire 30 days after the meeting is scheduled. You can restart the same meeting ID as often as you would like within the 30-day period.
• A recurring meeting will expire 365 days after the meeting is started on the last occurrence. You can re-use the meeting ID for future occurrences.
• Scheduled meetings can be started at any time before the scheduled time. The links will not expire or become invalid unless it is past the 30-day period for a non-recurring meeting, have not been used for over 365 days for a recurring meeting, or have been deleted from your Zoom account. An instant meeting link will expire as soon as the meeting is over.

Can I schedule Zoom meetings directly from Outlook?

Yes, an Outlook add-in is available for ease of scheduling.

Is there a way to connect to video conferencing solutions outside the University?

Which tool should I choose for virtual meetings?

View our Comparison of Zoom and Microsoft Teams for a breakdown of features, use cases, and recommendations.

What is the difference between a Zoom Meeting and a Zoom Webinar?

Zoom Meeting and Zoom Webinar platforms offer similar features and functionality but have some key differences.

Meetings are designed to be collaborative events. All participants can screen share, turn on their video and audio, and see who else is in attendance.

Webinars are designed so the host and designated panelists can share their video, audio, and screen. Webinars allow view-only attendees. They can interact via Q&A, chat, and answering polling questions. The host can also unmute the attendees.

For more details and a comparison of features, visit the Zoom comparison guide.

Can I record my Zoom meeting?

Yes, all Zoom meetings can be recorded locally on your computer. View Zoom’s instructions for recording meetings locally.

Requests to use Zoom’s cloud recording feature are reviewed case-by-case. View Zoom’s instructions for recording meetings to the Zoom cloud.

My Zoom account is in the URMC tenant. Can I use Zoom's cloud recording feature?

Cloud recording is available for specific use cases in the URMC tenant. Contact the ISD Help Desk to request this feature for your Zoom account.

How long will my recordings be saved?

How can I learn more about recording my Zoom meetings?

Zoom’s updates contain bug fixes, security patches, and new features. Be sure to keep your Zoom client up to date to take advantage of these features.

If you’re using a university-managed computer, Log into the Zoom client, click on your profile picture in the upper right corner, and then click Check for Updates. You will be notified of any updates and prompted to install them.

If using a personal computer, please go to https://zoom.us/download to ensure the latest version of Zoom and the Outlook plug-in are installed.

How can I keep my Zoom client up to date?

Zoom’s updates contain bug fixes, security patches, as well as new features. Be sure to keep your zoom client up to date to take advantage of the latest features.

If you’re using a University managed computer, Log into the Zoom client, click on your profile picture in the upper right corner and then click Check for Updates. You will be notified of any updates and prompted to install.

If using a personal computer, please go to https://zoom.us/download to ensure the latest version of Zoom and the Outlook plug-in are installed.