Manage Users and Groups

Whether you want to list some or all users in your course or enroll a new user, you will start by going to the Users and Groups link under the Control Panel. Use the pulldown to choose Users. If you want to separate your students into groups within your course, choose Groups. More information on specific features within Users and Groups is below.


From the Users screen, you can either search for specific users in your course, list all the users in your course, or enroll a new user.

List or search current users in your course

To search for enrolled users, set the search tool on the Users screen to search by user name or last name, etc., enter the value you want to search on, and click Go.If you want to list all the enrolled users in your course, set the search to Username and Not Blank.

Next to each user’s name is a pulldown menu, from which you can choose to change the user’s role, or remove the user.

Please note that this is not the way to remove a student who drops the course.  Until the student is officially dropped by the Registrar’s office, the enrollment will be automatically re-enabled each time the registration data is updated in Blackboard.

Enroll a User in your course

Follow the steps below, and/or see a video tutorial on adding users.The most common uses of the Enroll User function are to add a TA, or to enroll a student whose registration is delayed.

Note: The most common problem with trying to add a user is trying to add someone who has at any time been enrolled in, and then dropped the course. The error it will return is “User is already enrolled.” It is not possible for instructors to add such a user.  Please contact your Blackboard Support Team with the user name and Blackboard ID or Student ID (if possible) and the course you want the user added to.

Note: Additional Instructors and Teaching Assistants can be assigned in UR Student. When these roles are published, they will automatically  be sent to Blackboard for enrollment into the associated course. Additionally, they will be sent to AEFIS for course evaluation purposes.

1. To enroll a new user, open the Users and Groups area under the Control Panel and choose Users.

  • Do NOT use the Search tool that appears on the Users screen.  That tool is for listing users already enrolled.
  • Instead, click “Find Users to Enroll.”


2. Enter the user name of the user you want to enroll.  This value has to be the Blackboard user name (NetID).  If you don’t know the user name, you can use the Browse button to search the Blackboard user database using the last name, first name, or email address of the user.

** PLEASE NOTE: If you already know the username (NetID) and enter it in the box, do NOT then hit browse. You only need to use the browse button if you do not know the user’s Blackboard ID and need to search for it.

3. Once you have the username appearing in the text box, you can add other user names, separated by commas.

4.Choose the role of the new user from the pulldown list. The default is student. (See course role definitions below.)

5. Click submit.

  • If you are not able to find the student you’re trying to enroll:
    • Be sure you have not done your search on the Users screen.  That searches your current enrollment.  First click Find Users to Enroll.
    • Once you click Find Users to Enroll, if you use the Browse button to locate the student, be sure you have set the proper search criteria:  If you’re searching by last name, set the first pull down to Last Name (as opposed to leaving it at Username).

  • If an error is returned: “User is already enrolled,” but you can’t find the user in your course, contact your Blackboard Support team.
  • If you’ve checked all these steps and the user still can’t be found, contact your Blackboard Support team.

Course Roles

A user’s permissions within a course are controlled by the course role assigned to that user.  Listed below is a brief explanation of the roles.

  • Instructor: Full course permissions, with the ability to add other instructors as well as all other course roles
  • Teaching Assistant: All the same permissions as Instructor.
  • Course Builder: Permissions to edit all course content and tools, but does not have access to grading assignments or assessments, and does not have access to the Grade Center.
    • Instructors, TA’s and Course Builders can always access the course, whether or not it has been made available.
  • Grader: Can grade assignments and assessments and has access to the Grade Center, but does not have access to edit course content.  No ability to add or modify user
  • Student: Can access content and tools that have been made available by the Instructors, TAs and Builders. Is listed in the Grade Center and included in Grade Center statistics. No access to Control Panel.
    • Graders and students cannot access a course unless it has been made available.
  • Guest: By default, a guest can see only announcements. You can grant access to any or all of your content areas by choosing Permit Guests for the area, as shown below. Guests cannot be given access to tools such as assignments or discussion areas.


Creating a Single Group

Getting Started with Groups

Creating Groups via Import Files