University Information Technology has a number of job opportunities for students at the University of Rochester. In order to work for University IT, you must be a full-time, registered student. Learn more about specific job opportunities below.

Internships are also available for students at the University of Rochester and other universities.

 

Classroom Technology Technician

Job Responsibilities

  • Deliver and operate classroom equipment across River Campus
  • Troubleshoot A/V equipment
  • Help faculty and instructors integrate technology into their instruction

Job Requirements

  • Knowledge in working with computers and networking equipment
  • Knowledge of video conferencing, audio/video recording, and online streaming systems
  • Strong customer service and collaboration skills

Get more information about Classroom Technology Services.

APPLY HERE via Blackboard

IT Center Help Desk Technician

Job Responsibilities

  • Assist with network registration and troubleshoot wireless and wired network issues
  • Remove various types of malware from personal computers of students, faculty and staff
  • Troubleshoot NetID and login issues
  • Provide support via a variety of methods including walk-in, telephone and chat

Job Requirements

  • Understanding of networking, software and operating system basics
  • Experience installing software and updates on desktop computers and laptops
  • Professional demeanor and ability to communicate effectively in person and over the phone
  • Working knowledge of Windows, Macintosh and Linux operating systems
  • Excellent customer service, interpersonal and communication skills

Printing Support Technician

Job Responsibilities

  • Troubleshoot printing errors
  • Perform routine printer maintenance
  • Restock printers
  • Respond to support calls

Get more information about Public Printing.

ResNet Consultant

Job Responsibilities

  • Troubleshoot ResNet Internet connections
  • Help patrons establish ResNet Internet connection
  • Troubleshoot and repair computer software issues

Training will be provided. Get more information about ResNet and Computer Repair Services.

UR Tech Store Sales Associate

Job Responsibilities

  • Managing customer service questions and requests
  • Stocking equipment on the shelves
  • Running the cash register

Job Requirements

  • Experience in customer service (preferred)
  • Basic computer skills
  • Strong organization skills

Get more information about the UR Tech Store.