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Technology Information for Incoming Students

Congratulations on your acceptance to the University, and welcome to Rochester! Technology is a vital part of your experience at the University of Rochester, and we look forward to assisting you with all of your technology needs.

Before You Arrive on Campus

Activate your NetID Access your University email Activate your FirstName.LastName email alias Access Your UR Student Account Access Blackboard (available approximately 3 months ahead of your start date, based on your school’s orientation program) Purchase a computer (educational discounts available through UR Tech Store) Download Microsoft Office Request in-room telephone service (optional) Download the University’s mobile app Set up your AlertUR emergency notification

After You Arrive on Campus

Attend your school’s resource expo or fair Connect to ResNet (wired network in residence halls) Connect to UR_Connected (wireless network) Install free antivirus software on your computer Set up cable TV Locate computer labs on campus

Need Help?

  • Univ IT Help Desk (585) 275-2000
  • univithelp@rochester.edu
  • Live Chat and Online Support
  • IT Center
  • ISD Help Desk (585) 275-3200
  • Submit Service Request

    Univ IT Help Desk

    ISD Help Desk

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    Quick Access Links

    • Blackboard
    • MyPath
    • myURHR
    • Step-by-step guide to changing your password
    • UR Financials
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